Quantus Foundry – Privacy Policy

Last Updated: December 2025

At Quantus Foundry, we are committed to protecting your privacy and safeguarding your Personal Information. This Privacy Policy explains how we collect, use, store, and share data when you use our website (quantusfoundry.co.za) or interact with our services. By using our website or contacting us, you consent to the processing of your Personal Information under the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Information We Collect

1.1 Personal Information You Provide

When you contact us, request a quote, place an order, or use our forms, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company or business information (if applicable)

  • Delivery or billing addresses

  • Order, service, or request details

  • Payment or billing information (if relevant)

1.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address and device/browser information

  • Pages visited, time on site, and browsing activity

  • Cookies and analytics data for site performance and usage

2. How We Use Your Information

We may use your Personal Information to:

  • Respond to enquiries and provide quotes

  • Process and deliver orders or services

  • Communicate order, service, or account updates

  • Maintain records for operational, legal, or financial purposes

  • Improve our website and services

  • Send marketing communications only if you have opted in

3. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enable essential site functionality

  • Analyse visitor behaviour and site performance

  • Remember user preferences or session data

You may disable cookies in your browser settings; however, some site features may be affected.

4. Sharing of Personal Information

We do not sell your Personal Information. We may share your data only when necessary, for example:

  • With service providers, suppliers, or partners assisting in fulfilling your order or request

  • With IT or hosting providers under confidentiality agreements

  • With legal or regulatory authorities as required by law

All third parties are required to maintain confidentiality and use your data only for the intended purpose.

5. Data Security & Retention

We implement appropriate technical and organisational measures to protect your Personal Information from:

  • Unauthorised access, use, or disclosure

  • Loss, theft, or corruption

Your information is stored securely and retained only for as long as needed to fulfil the purpose it was collected for or to meet legal and accounting obligations.

6. Your Rights under POPIA

You have the right to:

  • Request access to the Personal Information we hold

  • Correct or update inaccurate or outdated information

  • Request deletion where legally permissible

  • Withdraw consent for marketing communications

  • Object to certain processing activities

  • Lodge a complaint if you believe your data has been mishandled

To exercise any of these rights, please contact us using the details below.

7. Contact Us

Quantus Foundry
Website: https://quantusfoundry.co.za
Email: [Insert Contact Email]
Phone: [Insert Contact Number]

HOW TO LODGE A COMPLAINT WITH THE INFORMATION REGULATOR

If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator.

The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/